Frequently Asked Questions

Customer Scenarios

  1. CUSTOMER SCENARIOS Q. Is the Photo booth Movable?
  2. CUSTOMER SCENARIOS Q. How many hours should I rent?
  3. CUSTOMER SCENARIOS Q. Idle Hours?

Photo Booth

  1. PHOTO BOOTH – Q. Can we choose the color of the background? Can we use our own background?
  2. PHOTO BOOTH – Q. Can I get copies of all the photos after the event is over?
  3. PHOTO BOOTH – Q. Are there special power requirements to run the booth?
  4. PHOTO BOOTH – Q. Is the booth easy to use and do we have a choice of B&W or Color photos?
  5. PHOTO BOOTH – Q. At what type of events are photo booths most popular?
  6. PHOTO BOOTH – Q. How big is your photo booth?
  7. PHOTO BOOTH – Q. How many people can fit in the photo booth?
  8. PHOTO BOOTH – Q. What if someone takes an inappropriate picture?
  9. PHOTO BOOTH – Q. Is there a limit to how many photos can be taken at an event?
  10. PHOTO BOOTH – Q. Do I get to keep the images from the photo booth after the event?
  11. PHOTO BOOTH – Q. Can you do photo strips or choose from different print layouts?
  12. PHOTO BOOTH – Q. How long does it take to set up the photo booth?
  13. PHOTO BOOTH – Q. Is there an attendant with the photo booth for the entire time?
  14. PHOTO BOOTH – Q. Why are your rates less expensive when your photo booth seems to be nicer?
  15. PHOTO BOOTH – Q. What geographical areas do you cover?
  16. PHOTO BOOTH – Q. Does the rental price include set up and delivery or is that extra?
  17. PHOTO BOOTH – Q. Is the deposit refundable?
  18. PHOTO BOOTH – Q. What forms of payment do you accept?
  19. PHOTO BOOTH – Q. Do you need a deposit to reserve the photo booth?

Laser Tag

  1. LASER TAG – Q. What Missions (Games) Do You Play?
  2. LASER TAG – Q. Can I Purchase Party Favors From You And Can You Deliver Them To Me The Day Of My Party?
  3. LASER TAG – Q. What Makes Outdoor Laser Tag Better Than Paintball?
  4. LASER TAG – Q. What Should I Wear To Play Outdoor Laser Tag?
  5. LASER TAG – Q. Can Laser Tag Be Played Indoors As Well?
  6. LASER TAG – Q. Can The Beam From The Laser Hurt Someones’ Eyes?
  7. LASER TAG – Q. Why Is Your Laser Tag Party Better Than Your Competitors?
  8. LASER TAG – Q. Can I Book Additional Hours The Day Of The Event?
  9. LASER TAG – Q. What Happens If My Association And/Or Any Other Agency Shuts My Party Down?
  10. LASER TAG – Q. Do We Need To Sign A Liability Release Form?
  11. LASER TAG – Q. What Kind Of Surface Can We Play On?
  12. LASER TAG – Q. What Happens If It Rains?
  13. LASER TAG – Q. What Areas Do You Serve?
  14. LASER TAG – Q. What Is Your Cancellation Policy
  15. LASER TAG – Q. How Old Should The Players Be?
  16. LASER TAG – Q. How Long Does One Game Take?
  17. LASER TAG – Q. How Many Players Can Play At A Time?
  18. LASER TAG – Q. Can You Give Me A Few “Event/Birthday Party Tips”?
  19. LASER TAG – Q. What Is Outdoor Mobile Laser Tag?

Mobile Video Gaming Theater

  1. Mobile Video Gaming Theater – Q. What Areas Do You Cover?
  2. Mobile Video Gaming Theater – Q. What Games Are Available To Play?
  3. Mobile Video Gaming Theater – Q. What Is Your Rain Policy?
  4. Mobile Video Gaming Theater – Q. Are Food And Beverages Allowed Inside The Trailer?
  5. Mobile Video Gaming Theater – Q. Do We Need To Supervise The Party?
  6. Mobile Video Gaming Theater – Q. How Much Do Events Cost?
  7. Mobile Video Gaming Theater – Q. Is It Required To Tip The Gamemaster?
  8. Mobile Video Gaming Theater – Q. Where Can Your Video Game Truck Theater Be Setup?
  9. Mobile Video Gaming Theater – Q. How Much Space Does Your Game Truck And Trailer Take Up?
  10. Mobile Video Gaming Theater – Q. Is There An Age Limit To The Gamers?
  11. Mobile Video Gaming Theater – Q. How Many People Can Your Trailer Hold?

General

  1. General – Q. How much space is required for outdoor mobile laser tag?
  2. General – Q. How much space is required for the gaming theater?
  3. General – Q. How do I Plan a Party – Party Booking Info
  4. General – Q. What happens to my starting time if my guests don’t move their cars fast enough or we aren’t ready at the time we booked?

Cancellation/Refund Policy/Public Permits

  1. Cancellation/Refund Policy/Public Permits – Q. What is your refund and cancellation policy for your Game Truck and Laser Tag Products?
  2. Cancellation/Refund Policy/Public Permits – Q. Who is responsible for obtaining a city permit if my party is at a public park? Is there any extra fee?
  3. Cancellation/Refund Policy/Public Permits – Q. Open Air Photo Booth Cancellation Policy Information

CUSTOMER SCENARIOS Q. Is the Photo booth Movable?

I want the photo booth at my cocktail hour outside and then will have my reception inside. Should we move the booth inside?
Yes. People partying on the dance floor aren’t going to walk far away just to use the booth. Trust us on this one. We’ve seen a few events where the clients insisted on having the booth in some isolated corner or in a totally different room and it didn’t get used as much. We’ve found that having it by the bar for some reason keeps it busy all night long. Our booths can be easily moved if we are not using the enclosed booth, additional slide show features and/or red carpet package. Be sure to give us enough time to go from point A to B.


Back to Index

CUSTOMER SCENARIOS Q. How many hours should I rent?

I have 200 guests at my wedding, how many hours should I rent the booth for? Generally speaking, people go in the booth in groups or at the very least couples. If all 200 of your guests came as couples then you’d need 100 sessions and since our booth does about 50 sessions per hour you’d need a minimum of two hours for every couple to get a print in a perfect world. As you can imagine not everyone will be able or want to take a picture in that two hour time and many more people go in multiple times with different groups. It is also very disruptive if we are taking down the booth during your reception. However, if you are on a budget we recommend a minimum of 3 hours which also happens to fall with our minimum 3 hours Friday-Saturday rental period. A good rule of thumb is at least an hour and a half for every 100 guests invited.


Back to Index

CUSTOMER SCENARIOS Q. Idle Hours?

I need the booth set up two hours before my reception because my ceremony and reception are at the same place. How much do you charge for idle hours?
This happens quite frequently. We charge $50 extra per hour of idle time. We highly recommend that you have the booth run for your cocktail hour but perhaps have it idle for an hour during dinner and then back up for a couple more hours during the reception.


Back to Index

PHOTO BOOTH – Q. Can we choose the color of the background? Can we use our own background?

Yes. Our default background is white. But we also offer backgrounds in red, blue and black. If you wish to use your own background make sure it is at least 4 feet wide x 7 feet tall. They must also have the proper hemming to insert a pole through it.


Back to Index

PHOTO BOOTH – Q. Can I get copies of all the photos after the event is over?

Yes. A complimentary USB of all photos taken at the event is included in the rental fee.


Back to Index

PHOTO BOOTH – Q. Are there special power requirements to run the booth?

No. All that is required is access to one standard 110V outlet within 30 ft of the booth.


Back to Index

PHOTO BOOTH – Q. Is the booth easy to use and do we have a choice of B&W or Color photos?

The booth is very easy to use! Just get in, smile, and press the big lighted button for Black & White or Color Photos. The booth will take one to four shots (Depends on the layout template you chose) approximately 10 seconds apart; each photo will be displayed on a monitor inside the booth. Seconds later the pictures are printed and available inside the booth.


Back to Index

PHOTO BOOTH – Q. At what type of events are photo booths most popular?

A photo booth is guaranteed fun for all types of events including: weddings, bar/bat mitzvahs, Quinceanera, corporate events, holiday parties, birthday parties, fundraisers, etc. People of all ages and backgrounds love photo booths!


Back to Index

PHOTO BOOTH – Q. How big is your photo booth?

The standard package comes without a booth enclosure to get that “Open Air” feeling. We only need a space of about 3’ x 4’ without props, tables and any other options. However, our booth with drapes will range from 4’L X 6’W x7’H up to a 10’x10’x7’.


Back to Index

PHOTO BOOTH – Q. How many people can fit in the photo booth?

Well, frankly it depends on the size of the people! For our standard open air booths, we have seen 18 cram together! For our booths with enclosure, they can accommodate 4 to 6 people pretty easily.


Back to Index

PHOTO BOOTH – Q. What if someone takes an inappropriate picture?

We review all pictures before posting them online and automatically delete any that we deem inappropriate. In the event that we miss one, please contact us and we will delete the picture immediately.


Back to Index

PHOTO BOOTH – Q. Is there a limit to how many photos can be taken at an event?

Absolutely not! Please take as many as you’d like.


Back to Index

PHOTO BOOTH – Q. Do I get to keep the images from the photo booth after the event?

Yes! We give you a link that allows you to view the gallery and download ALL the photos.


Back to Index

PHOTO BOOTH – Q. Can you do photo strips or choose from different print layouts?

Yes. You can select to print one 4″ x 6″ photo or two 2″ x 6″ photo strips at the time you book your event. We have lots of layout templates, fonts and backdrops to choose from.


Back to Index

PHOTO BOOTH – Q. How long does it take to set up the photo booth?

It usually takes about 15-30 minutes up to an hour depending on your options. We arrive approximately 1 hour early to make sure there is plenty of time to set up all your options.


Back to Index

PHOTO BOOTH – Q. Is there an attendant with the photo booth for the entire time?

Yes. Our professional and friendly attendants stay with the photo booth to ensure it works properly and help guests with any questions.


Back to Index

PHOTO BOOTH – Q. Why are your rates less expensive when your photo booth seems to be nicer?

Because we created and built our own photo booths, our costs are lower. This in no way means we sacrificed quality. You’ll notice our booths look more modern and elegant than other companies. Also, our high-quality cameras, lighting, and printers produce detailed, vibrant and clear photos.


Back to Index

PHOTO BOOTH – Q. What geographical areas do you cover?

SoCal Gamez covers all of San Diego County from Carlsbad to the border and out to El Cajon or Escondido and San Marcos. There is an additional fuel surcharge to get to and from Oceanside, Murrieta, Temecula and Alpine and additional transit time has to be added in to cover those areas. We do Not travel north of Temecula or Oceanside or East of Alpine. We do Not cross the border into Mexico.


Back to Index

PHOTO BOOTH – Q. Does the rental price include set up and delivery or is that extra?

Our rental charge includes delivery, set up, breakdown and even the onsite attendant! There are no extra fees.


Back to Index

PHOTO BOOTH – Q. Is the deposit refundable?

Yes. If we receive notice of cancellation at least 14 days prior to the event, we’ll absolutely give you a full refund.


Back to Index

PHOTO BOOTH – Q. What forms of payment do you accept?

We accept Visa and MasterCard as well as checks and money orders.


Back to Index

PHOTO BOOTH – Q. Do you need a deposit to reserve the photo booth?

Yes. We require a 50% or $500 (Whichever is less) deposit to book your event. The remaining balance is due at least 14 days prior to the event.


Back to Index

LASER TAG – Q. What Missions (Games) Do You Play?

We play a variety of games and vary their lengths based on the age of the kids. Here is a list of some of them:

Free For All – AKA Every Man for Himself – Most Hits/Kills wins the game: We see who the best shooters are in the group (Then we divide the better shooters up and put all the recruits into Red and White Teams!)

Basic Tag/Elimination – or what we call our Team Death Match: Equal teams, equal lives, teams start out in their own forts, each team attacks the other. When gamers lose their lives they must sit until the game is over. We can add a medic and/or respawns (Usually we do this in the second game we play so it adds an additional factor and changes the gamerz’ strategy) This is another simple game – eliminate the enemy, time ranges (depends on age) 5-20 minutes

Capture the Flag – Each base has a flag. Capture the other team’s flag and return it to your base to win. In case each team has the other’s flag, the first one back to their own base and yells “Game Over” (or blows a whistle if playing on a large field) is the winner. If a player is “dead” while holding the flag (before he makes it back to his base) he must stand still until a teammate grabs the flag and advances it toward the base. Every player should start with only 1 life. When a player is “dead” he must walk off to the side of the field, unless he is the one holding the flag.

Protect the President/Birthday Child/VIP (Very Important Person) – Each team is assigned a president. Each team knows who the other team’s president is. The presidents start with 4 or 5 lives, everyone else with only 2 each. The object of the game is to protect your president and “get” the other team’s president. The team that kills the other team’s president first wins.

Attack and Defend your Fort – Give each player on one team 9 lives. Give each player on the other team 1 or 2 lives each. The team with 9 lives is the attacking team, while the other team secretly hides randomly behind the bunkers, they are the defenders. The referee uses a stopwatch to time how fast the attackers can eliminate all the defenders. When done, the defenders become the attackers and the previous attackers become the defenders. Whichever team can eliminate the other team in the fastest time wins.

Paintball style – Everyone starts with only one life. When you’re “dead” you hold your gun in the air and walk off the field and wait until the game is over. The winning team is the one that eliminates) the entire other team. People play a lot more carefully with only one life. The game is the same as Elimination above.

Medic – Each team is assigned a medic. The medic starts out with four lives. Everyone else has only 1 life each. As long as your team’s medic is still alive you can run to the referee to get reset if you’re “dead”. But when your medic is dead no one on your team can get reset. Of course, the medics can never get reset. So the object of the game is to protect your medic while going after the other team’s medic. The team that eliminates all the players, including the medic, on the other team wins.


Back to Index

LASER TAG – Q. Can I Purchase Party Favors From You And Can You Deliver Them To Me The Day Of My Party?

Yes, we offer several party favor ideas such as our dog tags, Gamez on Wheelz T-shirts and now our new Party Favor Package that includes a Tumbler cup, pencils, pens, sticker, 2 tattoos, bookmark, a glow in the dark silicone wristband and an assortment of candy.


Back to Index

LASER TAG – Q. What Makes Outdoor Laser Tag Better Than Paintball?

Save money – unlimited ammo, No Pain, No Bruises – Our guns fire harmless, eye-safe infrared signals, not projectiles, so you don’t get hurt when you get hit
Play for longer – You can take numerous hits before your “health level” reaches zero and you are “killed”, unlike other combat games where you might be sitting out watching from the sidelines after taking just one hit we can set you up with unlimited lives! Shoot great distances – no more watching your opponents waving at you just out of range, our guns shoot over distances of up to 150 feet No steamed up safety goggles – our guns fire harmless eye-safe infrared signals so there’s no need to wear eye protection gear. Great for the whole family – we accept players from age 6+, unlike most paintball sites where the minimum age is 12+. (6-year old’s require parent participation and assistance) Cheating is eliminated – once you are “killed” the onboard software in your gun automatically disables your gun to prevent you from continuing to shoot.


Back to Index

LASER TAG – Q. What Should I Wear To Play Outdoor Laser Tag?

A player should wear clothes that they do not mind getting dirty. All players should wear sneakers, or comfortable hiking footwear. Open toed shoes, bare feet, and/or sandals are NOT allowed on the field of play. We also recommend long pants versus shorts to prevent scratches from bushes. We encourage all players to come ready to play in their camo gear!


Back to Index

LASER TAG – Q. Can Laser Tag Be Played Indoors As Well?

Absolutely, our laser guns have an “indoor” setting. So it works well in gyms, halls, buildings, recreation centers or warehouses.


Back to Index

LASER TAG – Q. Can The Beam From The Laser Hurt Someones’ Eyes?

No, our laser tag guns use infrared, just like your TV remote control. It’s totally safe. Players shoot an invisible and harmless beam.


Back to Index

LASER TAG – Q. Why Is Your Laser Tag Party Better Than Your Competitors?

NO Headbands – NO LICE issues (Moms’ biggest concern when interviewed) Authentic battle field look with army style inflatable bunkers for most of our packages
We have the lightest weight authentic laser tag guns (2.9lbs) in the industry. Our guns are the actual paintball guns converted to laser tag guns (Everyone appreciates our lighter guns especially when running around for 2 hours) Well coached and trained GameMaster to lead missions. A variety of missions for all ages of players that keeps them engaged and playing not sitting and waiting for the next game to be over. Fair play rules, team work strategies, team balancing (fair teams) and good sportsmanship are enforced.


Back to Index

LASER TAG – Q. Can I Book Additional Hours The Day Of The Event?

Just like the booking process, it is always subject to availability. Additional hours may be booked the day of the event if we do not have another scheduled party. It is always best to book additional hours before the event to assure enough playing time.


Back to Index

LASER TAG – Q. What Happens If My Association And/Or Any Other Agency Shuts My Party Down?

The customer is responsible for providing the playing space and has already ensured us that no State, County, Municipality, Householder Association, bylaws, etc. prohibit activities like Laser Tag. If your Laser Tag Party cannot take place for any of the former or similar reasons, payment is still due in full.


Back to Index

LASER TAG – Q. Do We Need To Sign A Liability Release Form?

Yes, however we make it easy for parents to sign just one liability release form if they agree to accept full responsibility for any accidents or damages on their own property for all players/guests they invited. If the homeowner does not want to accept that responsibility then it is up to the parent/homeowner to collect a Liability Release Forms for all those guests playing and then provide us those release forms.


Back to Index

LASER TAG – Q. What Kind Of Surface Can We Play On?

A large grass field is preferred but we can set up in gyms, warehouses or concrete surfaces. High winds may become a problem and if so we reserved the right to take down all inflatable bunkers for the safety of the players and/or our equipment.


Back to Index

LASER TAG – Q. What Happens If It Rains?

Our guns can operate in light to moderate rain. In the event of heavy rain where we cannot continue with your party, our rate will be prorated after the 1st 50% in which we must collect if we have already set up the playing field. If possible an alternative indoor venue should be available for bad weather days to avoid any charges. We are not responsible for the weather; however, the GameMaster is responsible for making a weather related play/no-play decision that protects the players and equipment.


Back to Index

LASER TAG – Q. What Areas Do You Serve?

SoCal Gamez covers all of San Diego County from Carlsbad to the border and out to El Cajon or Escondido and San Marcos. There is an additional fuel surcharge to get to and from Oceanside, Murrieta, Temecula and Alpine and additional transit time has to be added in to cover those areas. We do Not travel north of Temecula or Oceanside or East of Alpine. We do Not cross the border into Mexico.


Back to Index

LASER TAG – Q. What Is Your Cancellation Policy

Rescheduling an event is always an option and can be done one time without incurring any cancellation charges. In the event of light rain the day of your party, it is always your call on whether to proceed with the party or not. Once we are set up, we are committed to the event and the full party price must be charge regardless of any precipitation. Cancellations made 7 or more days prior to an event will not incur any cancellation charge. Cancellations made less than 7 days prior to an event will incur a non-refundable cancellation charge equal to the amount of full event.


Back to Index

LASER TAG – Q. How Old Should The Players Be?

Our games are best played from age 7 and up. However, with parent participation and assistance; we will take a 6-year-old party.


Back to Index

LASER TAG – Q. How Long Does One Game Take?

We set the game times anywhere from 5-30 minutes. Older kids usually like longer timed games. We shorten that time to 5 minutes when other kids are waiting to play.


Back to Index

LASER TAG – Q. How Many Players Can Play At A Time?

This will depend on the package that you purchased but range from 10-18 players/game. Usually, any more than 18 gamerz running around on one field makes things too congested and might result in one player running into another accidentally.


Back to Index

LASER TAG – Q. Can You Give Me A Few “Event/Birthday Party Tips”?

KIDS SAFETY is the most important thing to us. It is your responsibility to be sure all kids follow the rules of both SoCal Gamez and your own homeowner’s insurance policy. We are not responsible for kids actions and/or lack of good judgment from kids running out into the street. Keep the really young kids who are not playing away from the area where we are playing for everyone’s safety and security. If you are hosting an event/party at a park we highly recommend contacting the park and recreation departments of your city to check their reservation policies. We highly recommend making your reservations with us as far out as you can if you are set on a specific date and time. If you are flexible with your date and time we usually can fit you in within 2 to 3 weeks from your desired date. For the best field set up we recommend an area of 50 x 30 to 60 x 40 feet. Natural trees and bushes make great barriers. We also provide several inflatable bunker packages and will work with you to create the best battlefield experience for the kids. All animals and pets should be restrained, or kept indoors, during setup and breakdown of your party. Be sure all dog stool has been cleaned up if the kids will be running around your yard. Big TIP: Your booked time period with us starts on time as long as we arrive 15 minutes prior to your requested time. We highly recommend that you have pre-cleared a location for us to park in the front of the field or house that we are playing at and that you have cleared the battlefield for any hazards or other objects that would be in the way of where we are placing bunkers and the kids are running around. Unfortunately, we lose a lot of time when either cars or other objects are not cleared prior to us arriving.


Back to Index

LASER TAG – Q. What Is Outdoor Mobile Laser Tag?

Our mobile laser tag system is capable of conducting an event or party on the grounds of your school, backyard, park, warehouse, gym, or any other location of your choice. These are high-quality Tippman 98 Custom paintball guns that have been professionally re-engineered for laser tag. Our laser tag operation retains all the skill and fun elements of paintball without the pain! We have only the highest quality laser tag guns and sensors in the industry with no damage to surrounding grounds. Players will have the opportunity to engage in a variety of missions that require teamwork and skill to achieve operational game objectives.


Back to Index

Mobile Video Gaming Theater – Q. What Areas Do You Cover?

SoCal Gamez covers all of San Diego County from Carlsbad to the border and out to El Cajon or Escondido and San Marcos. There is an additional fuel surcharge to get to and from Oceanside, Murrieta, Temecula and Alpine and additional transit time has to be added in to cover those areas. We do Not travel north of Temecula or Oceanside or East of Alpine. We do Not cross the border into Mexico.


Back to Index

Mobile Video Gaming Theater – Q. What Games Are Available To Play?

We carry a fairly comprehensive selection of the latest and most popular video games ranging from E to M in ratings. The only game we won’t buy is Grand Theft Auto (due to overwhelming demand by our customers who are also Mom’s). We also usually won’t buy any one player games as they don’t make sense in our social gaming environment. You are welcome to bring in any of your games from home if we do not have a particular game your child enjoys. Video games in general and especially with SoCal Gamez, are intended to be a social gaming experience so most of our games are multi-player games. Some are able to be linked together for an even more competitive and social gaming experience.


Back to Index

Mobile Video Gaming Theater – Q. What Is Your Rain Policy?

Since our game truck theaters are fully enclosed, insulated, and climate controlled environment, rain is never an issue and we will still show up for your party/event.


Back to Index

Mobile Video Gaming Theater – Q. Are Food And Beverages Allowed Inside The Trailer?

Sorry, but due to our high-quality theater and our commitment to the cleanest and most prestigious game truck in our industry we do not allow any food or beverages inside. This way we are not sending you an additional cleaning bill at the end of your party!


Back to Index

Mobile Video Gaming Theater – Q. Do We Need To Supervise The Party?

While parents or others are always welcome to observe or participate in the gaming it is normally not necessary, however, we do ask that at least one adult/host be present to help supervise younger kids. Every Gaming Theater party/event includes one of our highly trained GameMasters who will run the event for you.


Back to Index

Mobile Video Gaming Theater – Q. How Much Do Events Cost?

We are not the cheapest in the Game Truck business but we can guarantee you that we are the best. We believe you always get what you pay for and when it comes to your child’s party experience we have spared no expenses with our theater. We provide you and your guests with the very best game truck in the business. We are the best in this industry and thus provide the ultimate experiences for your kids, friends, families or co-workers. View our pictures and you will see why! Although our price is very competitive or even the exact same as another Game Truck, you always will get so much more including the only Rock Band stage in the country, DirecTV so you can watch the Big Game, Awnings outside over all the exterior TVs, outside parent viewing monitors, special RGB lighting, glow in the dark undercarriage lights, side lights, custom seat bench with seat rumblers and our limousine style first class experience.


Back to Index

Mobile Video Gaming Theater – Q. Is It Required To Tip The Gamemaster?

While tipping is never required, it is always appreciated if you feel our GameMaster has done a great job for your party or event.


Back to Index

Mobile Video Gaming Theater – Q. Where Can Your Video Game Truck Theater Be Setup?

We are self-contained so we can setup anywhere there is level parking; your home, public parks, businesses, pools, schools, sports fields, churches, community centers, etc.


Back to Index

Mobile Video Gaming Theater – Q. How Much Space Does Your Game Truck And Trailer Take Up?

We require at least 60′ of fairly level space for parking, plus some room to pull in and out. We usually fit nicely in front of most homes but it is always good to check with your neighbors to give us a little extra room. Although our drivers are skilled we prefer to pull straight into the allotted space, parallel parking a trailer is just not realistic. If your street is narrow and/or we will not have the room to turn around please notify us beforehand.


Back to Index

Mobile Video Gaming Theater – Q. Is There An Age Limit To The Gamers?

While people can start gaming at a very young age, we ask that our attendees be able to take direction from our GameMaster. We will do a party for 5-year old’s as long as there are parents or older siblings helping inside the theater during the party, otherwise, we recommend parties for kids 6 years old and up.


Back to Index

Mobile Video Gaming Theater – Q. How Many People Can Your Trailer Hold?

Our Game Theater can hold up to 16 kids or 12 adults comfortably inside our climate controlled trailer. Our interactive rock stage can entertain 4 additional players and our optional 2 large outside screens can entertain another 4 players each. That is the industry largest accommodating up to 28 gamerz simultaneously. We NEVER recommend going to maximum capacity however because that forces everyone to play only 4-player games and does not allow one person to jump to their preferred game until a spot opens up. We believe by leaving a little available capacity, the gamerz will indeed have the ultimate mobile gaming experience.


Back to Index

General – Q. How much space is required for outdoor mobile laser tag?

It really depends on the age of the kids playing. Generally speaking, a home with the front and back yard and access between the two are great. If it is a field or park if you can imagine a square that is about 20 yards by 20 yards or about the square area you would see at a typical intersection or a cul de sac – that is a good visualization of how much room to set aside. Older taggerz want more room because they can shoot longer ranges and there are more tactics involved. Younger kids tend to bunch up and need less room – as a matter of fact, our issue with young taggerz is getting them to spread out some so they don’t run into each other.


Back to Index

General – Q. How much space is required for the gaming theater?

Our Game Theater and truck require approximately 60 feet of space (at least three full car lengths) which is usually the length of a standard front residential home lot. Please be sure you leave enough room in front of your house/park/building so that the driver does not have to back in or out of the parking spot. Due to our party schedule, our GameMaster will often not have time to wait for all cars to be moved from your designated space, having the space clear just before we get there will assure that you get the full time allotment you paid for and that your party starts on time. We DO NOT unhook our trailer at any time to fit into a smaller space and recommend that you talk to your neighbors beforehand if you find that you do not have enough space in front of your house for us to park.


Back to Index

General – Q. How do I Plan a Party – Party Booking Info

Planning your next SoCal Gamez party or event is easy.

Visit our website and learn about our various products we offer that currently includes; Video Gaming Theater, Indoor or Outdoor Laser Tag or our Open Air Photo Booth. Review the various pricing packages online for the type of party entertainment you are interested in and read our product FAQ’s for more detailed information. Fill out our Contact Information form online and speak to one of our customer service representatives who will check your requested date availability and help answer any other questions you may have and/or book your party or event. Once your party is booked; We will send you an email confirmation within 24 hours followed up with a second email confirmation the week of your party/event to give you peace of mind that we are coming and give you one last opportunity to ask any last minutes questions you may have.


Back to Index

Cancellation/Refund Policy/Public Permits – Q. What is your refund and cancellation policy for your Game Truck and Laser Tag Products?

What is your refund and cancellation policy for your Game Truck and Laser Tag Products? A deposit of $150.00 is required for all party bookings to reserve your time and date. This amount is non-refundable. However, if for some reason you have to cancel the party you can re-book it for another time that may be available as long as you re-schedule your party within at least 7 days prior to your event date. The full amount of the party is due upon services rendered. If you “no show” – meaning we arrive to deliver our service and you are not at the delivery address, we will charge you for the full event. If for some reason we are unable to deliver service through some fault of Gamez on Wheelz and/or we cannot make up the time, of course, there is no charge. If you need to cancel, please do so as soon as possible to free up the time for another family. Cancellations made 7 or more days prior to an event will not incur any cancellation charge. Cancellations made less than 7 days prior to an event will incur a non-refundable cancellation charge equal to the amount of full event.


Back to Index

Cancellation/Refund Policy/Public Permits – Q. Who is responsible for obtaining a city permit if my party is at a public park? Is there any extra fee?

If you are having a party at a local park, a permit IS usually required. It is up to the customer to inquire about and obtain any permits required. If we show up and are asked for a permit and one was not obtained, there usually aren’t any options to continue with the party and a minimum $150 charge would be required whether or not the party was able to be conducted. You are required to obtain your cities “public use permit”. All cities and the county have different requirements and most will require you to obtain a city permit for our Video Game Truck Theater or Outdoor Laser Tag services. We highly recommend that you contact the city months in advance to get your permit and to reserve your spot. Some cities make it cost prohibitive for mobile entertainment companies to operate in their parks. Some cities (e.g. Chula Vista) do not allow game trucks at all, but will allow outdoor mobile laser tag. Obtaining an additional insured certificate for most cities, companies and throughout the county is easy – but we might require up to 96 hours to obtain it from our underwriters. If that city requires additional insurance waivers and forms over and above our standard insurance form supplied by our insurance company those costs must be passed along to you and must be paid in advance. Those additional insurance requirements might take two weeks for our insurance company to grant.


Back to Index

General – Q. What happens to my starting time if my guests don’t move their cars fast enough or we aren’t ready at the time we booked?

SoCal Gamez strives to arrive at least 10 minutes earlier than your contracted start time – we use that time to get into position and get set up and ready for your gamerz. The biggest delay in getting started on time is due to parents and their guests having to move their cars out of the way. We highly advise you to have all cars moved from the area we are parking in before we arrive so that you will get the full time period that you booked.


Back to Index

Cancellation/Refund Policy/Public Permits – Q. Open Air Photo Booth Cancellation Policy Information

We require a 50% deposit to book your event. The remaining balance is due at least 14 days prior to the event. Your deposit is fully refundable if we receive notice of cancellation at least 14 days prior to the event.


Back to Index
Contact Us

You can send us an email and we will get back to you, asap.