Cancellation/Refund Policy/Public Permits – Q. Who is responsible for obtaining a city permit if my party is at a public park? Is there any extra fee?

If you are having a party at a local park, a permit IS usually required. It is up to the customer to inquire about and obtain any permits required. If we show up and are asked for a permit and one was not obtained, there usually aren’t any options to continue with the party and a minimum $150 charge would be required whether or not the party was able to be conducted. You are required to obtain your cities “public use permit”. All cities and the county have different requirements and most will require you to obtain a city permit for our Video Game Truck Theater or Outdoor Laser Tag services. We highly recommend that you contact the city months in advance to get your permit and to reserve your spot. Some cities make it cost prohibitive for mobile entertainment companies to operate in their parks. Some cities (e.g. Chula Vista) do not allow game trucks at all, but will allow outdoor mobile laser tag. Obtaining an additional insured certificate for most cities, companies and throughout the county is easy – but we might require up to 96 hours to obtain it from our underwriters. If that city requires additional insurance waivers and forms over and above our standard insurance form supplied by our insurance company those costs must be passed along to you and must be paid in advance. Those additional insurance requirements might take two weeks for our insurance company to grant.