Cancellation/Refund Policy/Public Permits – Q. What is your refund and cancellation policy for your Game Truck and Laser Tag Products?
What is your refund and cancellation policy for your Game Truck and Laser Tag Products? A deposit of $150.00 is required for all party bookings to reserve your time and date. This amount is non-refundable. However, if for some reason you have to cancel the party you can re-book it for another time that may be available as long as you re-schedule your party within at least 7 days prior to your event date. The full amount of the party is due upon services rendered. If you “no show” – meaning we arrive to deliver our service and you are not at the delivery address, we will charge you for the full event. If for some reason we are unable to deliver service through some fault of Gamez on Wheelz and/or we cannot make up the time, of course, there is no charge. If you need to cancel, please do so as soon as possible to free up the time for another family. Cancellations made 7 or more days prior to an event will not incur any cancellation charge. Cancellations made less than 7 days prior to an event will incur a non-refundable cancellation charge equal to the amount of full event.